Every day, millions of people around the work wake up and work in a career that they don’t love, or one that doesn’t provide them with the salary or the stability that they desire. If you are in this position, you might want to consider earning additional qualifications or certifications to help you get ahead. One field to consider is that of computer support.
As an increasing number of companies use computers throughout their offices, have patient and client records electronically filed and communicate over the Internet and through company networks, there is a greater need for qualified staff who can help to troubleshoot and maintain all of these computers. Read on to learn a little bit more about how to become a computer support technician, what you can expect to do daily on the job, the average wages and career prospects for graduates and why online learning is a great choice in this field.
How to Become a Technician in Computer Support
If you are interested in working as the computer support specialist for a company, you will first need to have some kinds of qualifications or certifications in the field. Many computer support staff will have a degree in information technology or computer systems, although a certificate or a diploma may also be sufficient. If you want to secure one of the top jobs in the industry, then consider a four-year program like the bachelor’s degree. In addition to these qualifications, you should have great communication skills, good vision and the ability to calmly deal with problems and challenging situations.
Daily Life on the Job
Those who work in computer support are generally trained to help others with their computer, software or hardware problems. You might work for a specific company and help them with their business devices, allowing any employees with problems to contact you for help. You might also be trained to troubleshoot for a specific type or brand of software and work in an office environment.
Clients who request your services can call to have you lead them through the troubleshooting process. Many computer support staff also travel to various locations to deal with any problems, and work for a computer repair company or even their own private business. Most computer support employees enjoy enviable work hours and rarely need to work overtime or very long shifts in normal circumstances.
Career Opportunities and Prospects
For many years, the industry of computer support has grown exponentially within the United States. Over the next decade, it is forecast to rise comparably to most other industries within the country at around 18%. Some of the position titles you might have while working in computer support include help-desk technician, IT specialist, or technician of computer support. Average salaries in this field are roughly $50,000 per year, although that varies depending on your level of education and experience.
Advantages of Online Learning in the Computer Industry
Since those people who want to pursue careers in computer support are typically already very comfortable working on their computers in daily life, it makes sense to pursue this degree online rather than in a traditional setting. Not only will students studying online save money on their tuition fees, but they can save money on long commutes, parking and gas. Flexible schedules and courses that go at your personalized pace make earning a degree while working full time easier than ever before.
If you enjoy working with computers and you want to help others, then consider working as a computer support technician. You can begin working in as little as a year thanks to certificates and degrees offered by accredited online colleges.